- March, 2020
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Covid-19 Coronavirus Updates for Monument Tools
Monument Tools is monitoring the situation very closely and wants to ensure it communicates its current status to employees, customers and suppliers.
Monument subscribes to the Daily Update from gov.uk giving government guidance. Monument posts only relevant updates to the information, daily to this page.
Covid-19 Coronavirus SARS-CoV-2 Overview : Public Health England Information on Covid-19 5 Pages
Monument will continue to Stay Positive, be both Pragmatic and Practical in its decisions for Employees, Customers and Suppliers.
July 2020 Update. [🆗]
There are no significant changes in government guidelines since 24th March affecting Monument from the Daily Update from gov.uk. Please see 24th March 2020 below.
2nd June 2020 Which local Builders Merchant Plumbers Merchant is open and trading.
26th May 2020 Monument Sales Account Managers on furlough from 26th May to 15th June inclusive. Please contact Monument sales office if you require contact with Susan, Steve, Graham, Claire or Nic.
24th April 2020 Monument Sales Account Managers on furlough from 27th April to 15th May inclusive. Please contact Monument sales office if you require contact with Susan, Steve, Graham, Claire or Nic.
21st April 2020 BMF Branch Operating Guidelines video – Builders Merchants, Customers and Suppliers
24th March 2020
Government & Industry Guidance
Having read and absorbed the above government guidance, Monument Tools remains open. By no means is this “business as usual” as significant changes are being implemented.
Employees at the Manufacturing and Warehouse Facility in Hackbridge should follow the recommended guidelines about washing hands with SOAP and water [Note SOAP kills the virus. We interviewed the majority of employees and the vast majority did not understand the “Why” of washing hands with soap and water]. We are further positively reinforcing the need for social distancing in the workplace.
Where practicable, employees are being asked to work from home.
Wholesale, Merchant, Retail and Export Customers : Where possible and subject to stock issues, we will be manufacturing, packaging, picking, packing and shipping to our usual standards.
Customer Collections and Repairs : We would kindly request customer collecting and delivering machines for repair that these are done so at the Good Entrance B. Whilst we would normally extend washroom and drinks facilities to these customers we would politely ask that customers remain outside (where practicable) and follow social distancing guidelines.
Points of contact : There are no changes to points of contact e.g. Account Managers, Sales Office phone numbers and email addresses
Account Managers visiting Customer Premises : Monument will ensure its Account Managers wear suitable PPE and conform to social distancing guidance whist at customer premises. It seems reasonable to expect our customers are following social distancing guidance. If Monument account managers encounter premises which they feel that social distancing guidelines are not be adhered to, they should reserve the right not to attend the customer’s premises and communicate via phone or other suitable, mutually acceptable way.
Ordering : We continue to place orders with and contract with our suppliers. Our supply chain is vitally important to our business and our customers businesses.
Deliveries : We would kindly request suppliers delivering raw materials, components and other equipment are done so at the Good Entrance B or C (as applicable). Whilst we would normally extend washroom and drinks facilities to our suppliers we would politely ask that suppliers and delivery drivers remain outside (where practicable) and follow social distancing guidelines.
Visits to Supplier Premises : Monument will ensure its staff wear suitable PPE and conform to social distancing guidance whist at supplier premises. It seems reasonable to expect our suppliers are following social distancing guidance. If Monument staff encounter premises which they feel that social distancing guidelines are not be adhered to, they should reserve the right not to attend the supplier’s premises and communicate via phone or other suitable, mutually acceptable way.
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